Where is my order?

Once your Lualy order ships, you'll receive a shipping confirmation email with tracking information.

You can also check your order status using the Track Your Order page on Lualy.com.

Please allow some time for tracking updates to appear after your order has shipped. If your tracking hasn't updated for an extended period or you need help locating your package, contact support@lualy.com with your order number and the email address used at checkout.