Once your refund has been approved and processed by Lualy, it will be sent back to your original payment method.
The time it takes for the refund to appear can vary depending on your bank or payment provider. In many cases, it may take several business days after the refund is issued.
If you believe enough time has passed and you still do not see your refund, please contact support@lualy.com with your order number and the email address used at checkout.